Information We Collect
We may collect your name, mobile number, email address, device details, transaction records, referral activity, recharge activity, payout information and support communication when you use VertexChamp.
We also collect technical data such as IP address, browser or app version, login time, and usage events required to protect the platform and maintain account security.
How We Use Your Information
We use your data to create and manage your account, process affiliate and referral activity, handle recharge requests, calculate commissions, verify payouts, prevent fraud and provide support.
Your data may also be used to send service updates, account alerts, policy notices and other important communication related to your use of the platform.
Data Sharing
We do not sell your personal data. We may share limited information with payment processors, telecom or service partners, analytics providers, fraud prevention tools or legal authorities when required to operate the service or comply with law.
Any third-party access is limited to business or compliance purposes connected to your use of the app.
Data Retention
We retain account, commission and transaction records for as long as needed to provide the service, resolve disputes, prevent misuse and meet tax, legal or regulatory obligations.
If you request account deletion, some records may be retained where required for fraud prevention, financial reporting or legal compliance.
Your Rights
You may request access, correction or deletion of your account data by contacting our support team.
For deletion requests, please visit the Delete Account page linked below and follow the documented process.
Contact
For privacy questions, contact: support@vertexchamp.com